![]() ![]() Property Damage Claims Phone Numbers Service to 9:00 p.m., and Saturdays from 7:00 a.m. The business hours are Monday through Friday from 7:00 a.m. The phone number for collections and credit services is 1-80. to 8:00 p.m., Monday through Friday, and on Saturdays from 8:00 a.m. Payment assistance is open from 8:00 a.m. Payment AssistanceĬall 1-80 to make a special payment arrangement if you think that you cannot make a bill. Please note that SpeedyPay charges a $2.25 fee to use this service, and that the maximum payment allowed per transaction is $600. In order to pay your bill over the phone, you will need to call Western Union's SpeedPay service, available at 1-88. The customer service number for National Grid depends on your region: National Grid customer service is available from 7:00 a.m. ![]() However, if you purchase energy from an alternate Energy Supply Company (ESCO), you should contact them directly for your billing and customer service concerns. If you purchase electricity from Natural Grid, you can contact the utility for all of your questions relating to customer service, including billing. Looking to Activate Service?If you are moving to the National Grid service area, call us at phone currently not available to start service in minutes! This number is available 24-7 Customer Service Numbers Leave your home immediately and get to a safe place, before call one of the following numbers, which are all available 24/7:Ĭall 1-80 to report a power outage. Emergency Phone Numbers Natural Gas Emergencies National Grid's main customer service phone numbers are 1-80 for upstate New York customers, 71 for customers in Metro New York, and 1-80 for Long Island and the Rockaways customers calling within the tri-state area. ![]()
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